Welcome to Buttermilk Barn!

HOW TO ORDER

The Easiest and most convenient method is to use our on-line secure shopping cart. Alternatively, complete an order form and send it with payment (including the P&P charge), a delivery address, full payment details & a contact telephone number for any queries to:

Shipping Address:
Homespun Americana Ltd.
36 Garfield St.
Watford,
Hertfordshire
WD24 5HB ENGLAND

You can pay with your debit/credit card through Paypal. It's quick & easy and your details are not sent through the internet. To get a free account visit: www.paypal.com

We also accept personal cheques made payable to: "Homespun Americana Ltd."

STOCK AVAILABILITY:

If there are any delays in processing your order, we will notify you. We aim to deliver all orders within 7 working days - usually, it is much quicker.

CUSTOMER SERVICES:

We pride ourselves on having high quality handmade goods & prompt, friendly, good ol’ American style customer service (despite being in the UK!)
All items are handcrafted & handmade to order to prevent waste.
For hygiene reasons, no bath or body item can be returned for re-sale.
If you have a problem with a product that we sell, please contact us so we can survey the situation and offer either a refund or exchange.
Should you have any item delivered to you that was damaged in transit, please retain the original packaging so we can contact Royal Mail or the courier company used to file a claim & get a replacement out to you.
Original P&P charges cannot be refunded.

WHOLESALE:

All wholesale enquiries are welcome. Please contact us for details.

UK P&P charge is £4.95 per order.
Orders outside the UK will be actual shipping costs. Any importation/custom fees for orders going overseas are the responsibility of the buyer.

Buttermilk Barn Products are sold through Homespun Americana Ltd.
Registered Office: 36 Garfield St., Watford, Hertfordshire WD24 5HB
Registered in England/Wales no. 3913024

SAFETY MESSAGE!!!
DISCLAIMER: Please be sure to follow the candle, wax melts & wax warmer (Oil Burner) burning safety instructions & burn your candle/wax items responsibly. Homespun Americana Ltd is not responsible for injury or damages which is a result of improper burning of your candle. Homespun Americana Ltd shall not be held responsible for any injuries, damages or losses of any kind as a result of your use of our products. By purchasing candles from Homespun Americana Ltd, you acknowledge your understanding and agreement to this disclaimer. Safe & happy candle burning!!

NONE of our products are edible! They should not be placed around children, pets or in areas where others may confuse them as being real. While we take great precautions to make & label the goods as being scented home accessories & NOT FOOD, consumers must be aware they need to be safe & responsible once goods are in their possession.

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